Refund policy.

How refunds work for Zakaria Labs app purchases and subscriptions on the App Store and Google Play.

1. Who processes payments

Zakaria Labs apps sell digital goods and subscriptions through the Apple App Store and Google Play. Those platforms process payments and generally control refund eligibility under their store policies.

2. Subscriptions

• Subscriptions renew automatically until canceled in your store account settings.
• Cancel at least 24 hours before the renewal date to avoid the next charge (timing may vary by platform).
• Canceling stops future renewals; it usually does not refund the current period unless the store approves a refund.

3. How to request a refund

Apple App Store

• Visit Apple’s Report a Problem page or your purchase history in Settings / Media & Purchases.
• Select the Zakaria Labs purchase and follow Apple’s refund flow.

Google Play

• Open Google Play → Profile → Payments & subscriptions → Budget & history.
• Request a refund for the applicable Zakaria Labs charge, or use Google’s refund tools within the stated window.

4. When we can help

If a store refund is unavailable or you believe a billing error occurred on our side (for example entitlement not unlocking after payment), contact hello@zakarpps.xyz with:

• App name and platform (iOS / Android)
• Purchase date and approximate amount
• Order / transaction ID from the store receipt
• A short description of the issue

We will investigate and, where appropriate, help restore access or guide you through the store refund process. We cannot force Apple or Google to issue a refund.

5. Non-refundable situations

Unless required by law or approved by the store, refunds are typically not provided for:

• Change of mind after substantial use of paid features
• Failure to cancel a subscription before renewal
• Incompatibility with a device that does not meet published requirements
• Beta / early-access features labeled as experimental

6. Consumer rights

Nothing in this policy limits mandatory consumer rights in your country or region (including EU withdrawal rights where applicable to digital content, subject to legal exceptions).

7. Contact

Billing support: hello@zakarpps.xyz